Return Policy: Our store has a 14 day return policy. Items to be returned must be unused or unworn, and with all original tags/packaging included. Original receipt required. 

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All items marked in store as Sale or discounted items are final sale and cannot be returned.

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Returns - BC E-Bike Rebate Program

 

We do not accept returns from customers who participate in the BC E-Bike Rebate Program. We cannot provide you with a cash, debit refund, credit card refund, cash equivalent gift card or merchandise credit. Please make sure your decision to purchase an E-Bike is final.

Exchanges - BC E-Bike Rebate Program

 

If you are a customer who participated in the BC E-Bike Rebate Program and your E-Bike is in some way defective, it may only be exchanged for another E-Bike of equal value (same cost/price) or higher.

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